Finance Assistant

We’re looking for a part-time (2 days per week) financial support professional who is driven by accuracy, accountability, and a genuine desire to support a growing business that cares deeply about people. You are someone who loves order, takes pride in getting the details right, and understands that behind every great client and employee experience is a strong financial and administrative foundation.

You are organized, dependable, and calm under pressure. You enjoy working with numbers, systems, processes, and documentation, and you know how to balance speed with precision in a fast-paced environment. You are the kind of person who notices discrepancies, asks thoughtful questions, and follows through until things are complete, accurate, and properly documented.

You bring a high level of discretion and professionalism to your work. You understand the importance of confidentiality when handling payroll, employee information, financial records, and client billing. You are trustworthy, grounded, and ethical, with a “get it right the first time” mentality and a commitment to maintaining clear digital records and strong process discipline.

You are also someone who enjoys being part of a team. While this is a finance and administrative support role, your work has a direct impact on caregivers, clients, leaders, and the health of the business overall. You understand that accurate payroll, timely invoicing, organized receivables and payables, and reliable reporting all help Hero Home Care continue creating happy humans and healthy communities.

You thrive in an in-office environment where collaboration, responsiveness, and care matter. You are not just looking for a job where you check boxes. You want to contribute to a growing organization, improve processes where needed, and be part of a company that values excellence, heart, and doing things the right way.

This role is responsible for supporting the day-to-day financial and administrative operations of Hero Home Care with a strong focus on invoicing, payroll, accounts receivable, accounts payable, month end processes tasks and support, compliance, and process documentation. You will play an important behind-the-scenes role in helping ensure the financial side of the business runs accurately, smoothly, and on time.

You will support semi-monthly and monthly invoicing processes for both private clients and third-party funding sources, helping ensure billing is accurate, well documented, and submitted on time. You will investigate discrepancies, support service-based billing accuracy, and help maintain organized workflows that support consistency and reliability.

You will also support bi-weekly payroll for casual caregivers, helping ensure payroll data is accurate, files are properly prepared, payroll is processed on time, and employee payroll changes, ROEs, and payroll-related inquiries are handled carefully and professionally. Because our caregivers are at the heart of what we do, payroll accuracy and responsiveness are critical.

In addition, you will assist with the full cycle of accounts receivable and accounts payable, including payment tracking, reconciliations, invoice follow-up, coding, data entry, and payment scheduling. You will help maintain strong digital records, support month-end processes, and ensure financial files and supporting documentation are organized and easy to trace.

This role also contributes to financial process improvement, helping identify bottlenecks, improve efficiency, and keep “how-to” documentation current and useful. As Hero continues to grow, this role will help strengthen the systems and structure needed to support that growth well.

At Hero Home Care, our values are not just pretty words on a wall. They guide how we show up for members, families, and each other. The following are our values that we use to make decisions big and small, including who we hire to join our team. Do these core values resonate with you? If they do, apply to this opportunity and we will reach out to you if we feel you are a great experience and values fit!

• People Come First: Putting people first means you treat everyone with dignity and respect. You see the whole human, not just the task. You communicate openly and protect trust.
• Commit To It: Committing to it means you do what you say you will do. You take responsibility for outcomes. You show up prepared and dependable.
• Go Above & Beyond: Going above and beyond means you notice the details. You bring creativity and heart. You look for small ways to make a big difference.
• We Do 1% Better: Doing 1% better means you are reflective and coachable. You believe that small improvements, every day, create lasting change.

What began with a personal search for better care revealed a simple truth. How you age changes everything. Families needed more than support. They needed care that felt human, consistent, and worthy of trust. That belief became the foundation of Hero Home Care and a commitment to transform how care is delivered for a better aging journey.

Since then, Hero Home Care has been trusted by more than 3,000 families and has delivered over 1,000,000 hours of in-home care across its communities. Each hour represents more than service. It represents trust, relationships, and the privilege of being part of someone’s life.

At its core, Hero Home Care believes home care is about more than just care. It is about helping people stay connected, supported, and living the life they love, with a focus on helping people live more Moments That Matter™ each and every day