How You Age Changes Everything

Hero Home Care is built around clinical expertise and creating better outcomes for our clients, not just completing a list of tasks or services. Most home care companies focus on tasks, schedules, and trying to maintain coverage. There are many things that differentiate Hero Home Care from other companies, but essentially we focus on establishing trust, building relationships and how care evolves and feels over time, for both the client and for the family. Our model combines expert clinical oversight, consistent caregivers (we call them Heroes), and a deep understanding of who the client is as a person.

Families often tell us the biggest difference is peace of mind and relief. They stop feeling like they are coordinating everything and start feeling supported by a team that understands their loved one, anticipates needs, and takes responsibility for care as it evolves.

Government-funded home care is designed to provide essential support for people with the highest medical or safety needs. Care is coordinated through the public health system and is typically limited in hours, task-focused, and based on availability. Visits are often short and scheduled around system capacity, which can mean rotating caregivers, strict care plans, and limited flexibility.

Private home care offers a more personalized and flexible experience. Families can choose the level of support, timing, and type of care that best fits their needs.  Private home care often provides greater consistency with caregivers, more involvement in care decisions, and support that goes beyond basic tasks to include emotional wellbeing, companionship, and proactive care management.

Both models play an important role. Government care helps ensure access to essential services, while private care is often chosen by families who want more continuity, flexibility, and control, especially as needs evolve over time. At Hero Home Care, we often work alongside government services, filling the gaps and helping families create a more stable, supported experience at home. The goal isn’t just more care, it’s better care, focused on creating happy humans and healthy communities.

Private home care typically ranges from $35 to $75 per hour, depending on the level of support and the provider. At Hero Home Care, our rates sit in the middle of that range, but the more important question isn’t price. It’s value. Not all home care companies are created equal. Lower hourly rates often come with hidden costs like frequent caregiver changes, poor communication, cancelled shifts, and care that reacts to problems instead of preventing them. Over time, that inconsistency can create more stress for families and lead to burnout for caregivers. Hero Home Care is built differently.

Our pricing reflects active care management, well-trained caregivers, and clinically guided oversight that supports both clients and families. We focus on stability, continuity, and quality of life at home, not just filling hours on a schedule.

When care is well managed and consistent, families spend less time worrying, less time coordinating, and more time feeling confident their loved one is supported. That’s the value we focus on, creating happy humans and healthy communities.

In an unregulated industry like home care, choosing the right home care agency can make all the difference. Smaller or start up agencies often rely on limited staff, informal processes, and a low cost strategy for disruption, which can leave families absorbing the impact when something changes. An established agency brings depth, experience, and structure that protects against those gaps. Care continues smoothly when caregivers are unavailable, needs evolve, or unexpected situations arise, because responsibility is shared across a team with systems and clinical oversight in place. For families, the difference is felt as stability, fewer surprises, and confidence that care will hold together over time, not just at the beginning.

At Hero Home Care we treat stability and consistency as a strategic priority and go to heroic lengths to maintain consistency for our clients.  Stable caregiving relationships allow trust, comfort, and familiarity to develop. This is especially important for seniors and clients living with dementia, where changes in routine or unfamiliar faces can cause distress.

When we say we treat this as a strategic priority, the key to consistency is caregiver retention and at Hero Home Care when we hire, we do it through a rigorous, values-aligned process. Not just anyone with caregiving experience can become a Hero! Once hired, we provide training opportunities and pay industry leading compensation. Strong processes create stability, and stability supports consistency which leads to better outcomes and peace of mind for clients and their families.