When the going gets tough, a hero steps up.
Our philosophy is simple. We hire heroes, not just caregivers. Whether it’s companionship or in-home nursing (or something in-between), Hero Home Care has a hero for you. Our experienced team of Nurses will take the time to understand the health, home and social care needs of your loved one and design a personalized home care solution that meets their needs and provides peace of mind for you and your family.
Why Choose Hero Home Care?
We don’t just recruit caregivers, we hire heroes. Every one of our caregivers is hero approved and offered a living wage, health benefits, and ongoing training and development opportunities. We take care of our heroes so they can take care of you.
Nurse Care Management
Every customer is assigned a dedicated Nurse Care Manager to oversee the health and wellbeing of our customers. This includes supervised visits, home safety assessments, Care Plan development and oversight, and regular in-home caregiver training.
24/7 Access. 24/7 Service.
We don’t sleep so you can. Hero Home Care offers daily and overnight care as well as 24/7 emergency on-call support. We offer our customers access to our virtual family room giving them live access to their schedule, invoices and our care support team.
Virtual Care Platform
Every customer will have access to our Virtual Care Platform giving them and their entire family access to our family doctor, our virtual pharmacy and our network of healthcare professionals as well as unlimited video calling with their loved ones.
Scheduling & Care Coordination
We take care of all scheduling and care coordination so you don’t have to. Through our industry-leading home care software we are able to match your loved ones with the perfect caregiver, ensure they arrive and depart on time, and track in real-time the completion of tasks.
We Go Above & Beyond
Our customers are like family to us, and like family we go above and beyond to make them happy. From preparing their favorite meals to replacing the elastic waistband in their favorite pajamas (true story), our heroes go the extra mile to bring a smile to our customers’ faces.
Looking for help, but don’t know where to start? Give us a call anytime to book your free in-home Care Consult.
Free Care Consult
Our Care Manager will meet with you and your family for a free in-home Care Consult to design your personalized home care solution.
Meet your Hero
We will match you with a hero based on your needs, personality and preferences and be there to introduce them to you at your first visit.
Our experienced Nurse Care Managers will work with you and your family to develop a personalized home care solution that can range from only a few hours a week to as many as 24 hours per day. Browse from our suite of services and give us a call if you have any questions or would like to get started with a free in-home Care Consult.
Our heroes will keep your loved ones mentally and physically engaged and doing the things they love to do.
Personal Care Services
Our heroes will make sure your loved one is always looking and feeling their best and ready to take on the world.
A clean home is a safe home. From general tiding to laundry, we will look after your loved ones home as if it was our own.
Cooking & Meal Support
We will help your loved one maintain a balanced and nutritious diet, but also prepare meals that will bring a smile to their face.
We will take the necessary steps to improve your loved ones medication adherence keeping them healthy, happy, and at home.
Dementia Support & Alzheimer’s Care
Continuing your loved ones regular routine in the home they know and love is essential to maintaining their dignity and living a happy life.
Transportation For Seniors
The ability to travel, visit friends, or just get out of the house is essential to living a happy and independent life.
Our team of skilled Nurses will do everything in their power to keep your loved one living at home and out of hospital.
We are there for you, day or night, so you can focus on being with your family and celebrating life.
Virtual Care Platform
Stay connected and get the help you need without ever leaving your home. From access to a family doctor to our virtual pharmacy – we’ve got you covered!
Years in Business
Our Trusted Community Partners
In order to create healthy communities, we need to work together. Hero Home Care works closely with our local hospitals, health care professionals, and various community groups to deliver seamless care to those in need. Hero Home Care is proud to be a trusted home care provider for a number of community organizations including Vancouver Coastal Health, Community Living BC, ICBC, and WCB.
See What our 3000+ Customers Are Saying
Your help has come in many forms for both my mom and I. It’s difficult to describe the relief I have felt since hiring your Hero Home Care. You have taken so much pressure from my shoulders.
Anita C, Daughter
I wanted to take this opportunity to extend our sincere appreciation and thanks for your outstanding support over the past few weeks in the care of my mother and father.
Sue W, Daughter
The matching of the nurse with my husbands condition has made a world of difference in his demeanour. He looks forward to the visit with happiness. The nurse is exceptional.
Sharel D, Daughter