Burnaby map

Our Communities

Hero Home Care Burnaby has been delivering Above & Beyond care to seniors throughout their community for more than a decade and in that time has cared for over 3000 customers and delivered over 1,000,000 of in-home care.

Here is a list of communities Hero Home Care Burnaby is currently servicing:

  • Burnaby
  • New Westminster
  • Coquitlam
  • Port Coquitlam
  • Pitt Meadows

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Our Burnaby Team

Hero Home Care Burnaby is led by Regional Director Praveena Dutt who brings with her over 20 years of nursing experience in a variety of health care leadership roles including the Director of Care for multiple long-term care communities, Licensing Officer for Fraser Health and Nurse Educator. After many years of nursing, Praveena found her true passion in working in the community and helping keep seniors healthy and happy at home. Praveena and her team are on a mission to create happy humans and healthy communities throughout Burnaby by providing personalized home care solutions for seniors who want to stay at home and live life on their own terms.

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Photo of Hero Home Care team members

Getting Started

1

Contact Us


Looking for help, but don’t know where to start? Give us a call anytime to book your free in-home Care Consult.

2

Free Care Consult


Our Care Manager will meet with you and your family for a free in-home Care Consult to design your personalized home care solution.

3

Meet your Hero


We will match you with a hero based on your needs, personality and preferences and be there to introduce them to you at your first visit.

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Our Services

Our experienced Nurse Care Managers will work with you and your family to develop a personalized home care solution that can range from only a few hours a week to as many as 24 hours per day. Browse from our suite of services and give us a call if you have any questions or would like to get started with a free in-home Care Consult.

Companionship Care

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Personal Care Services

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Homemaking Services

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Cooking & Meal Support

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Medication Management

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Dementia Support & Alzheimer’s Care

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Transportation For Seniors

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Nursing Care

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End-of-Life Care

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Virtual Care Platform

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Why Choose Hero Home Care?

Our Heroes

We don’t just recruit caregivers, we hire heroes. Every one of our caregivers is hero approved and offered a living wage, health benefits, and ongoing training and development opportunities. We take care of our heroes so they can take care of you.

Nurse Care Management

Every customer is assigned a dedicated Nurse Care Manager to oversee the health and wellbeing of our customers. This includes supervised visits, home safety assessments, Care Plan development and oversight, and regular in-home caregiver training.

24/7 Access. 24/7 Service.

We don’t sleep so you can. Hero Home Care offers daily and overnight care as well as 24/7 emergency on-call support. We offer our customers access to our virtual family room giving them live access to their schedule, invoices and our care support team.

Virtual Care Platform

Every customer will have access to our Virtual Care Platform giving them and their entire family access to our family doctor, our virtual pharmacy and our network of healthcare professionals as well as unlimited video calling with their loved ones.

Scheduling & Care Coordination

We take care of all scheduling and care coordination so you don’t have to. Through our industry-leading home care software we are able to match your loved ones with the perfect caregiver, ensure they arrive and depart on time, and track in real-time the completion of tasks.

We Go Above & Beyond

Our customers are like family to us, and like family we go above and beyond to make them happy. From preparing their favorite meals to replacing the elastic waistband in their favorite pajamas (true story), our heroes go the extra mile to bring a smile to our customers’ faces.