Personalized Home Care Services in Burnaby

Helping your loved one stay safe, supported, and independent at home.Hero Home Care provides personalized in-home care for families in Burnaby, with local support, clinical guidance, and flexible services that adapt as needs change.

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Proudly Serving Burnaby and Surrounding Communities

We provide in-home care services across Burnaby and nearby areas, with a local team that understands the needs of families in each community. Our approach is designed to fit naturally into daily life, offering support that feels consistent, familiar, and easy to rely on.

Communities we serve:

Burnaby
Coquitlam
New Westminster
Pitt Meadows
Port Coquitlam

Powered by Local Heroes

At Hero Home Care, care is delivered by a dedicated team of local Heroes who understand the Burnaby community and provide consistent, dependable support. Each care plan is guided by an experienced Care Manager and supported by a coordinated team behind the scenes.

Care Coordinators manage scheduling and communication to keep everything running smoothly, while Clinical Leaders provide oversight to ensure care remains safe, appropriate, and responsive as needs change.

This connected team approach gives Burnaby families confidence and peace of mind, knowing care is not only delivered, but actively supported every step of the way.

Getting Started on Your Care Journey

Connect With Us

It starts with a real conversation. When you call Hero Home Care, you will speak directly with a member of our team who listens, answers questions, and helps you understand your options. No call centers and no pressure.

Getting to Know You

Your local Care Manager will meet with you and your family in your home for a free Care Consult to learn about you, your needs, and your care journey. Together, you design a personalized Care Plan that supports your goals today and into the future.

Meet Your Hero

Your Care Manager will introduce you to your dedicated team of local Heroes trained to deliver your personalized Care Plan designed around your unique journey, goals, and lifestyle. Through ongoing check-ins and thoughtful adjustments, we walk alongside you every step of the way.

Personalized Care for a Better Aging Journey

See All Services

Hero Home Care provides personalized home care solutions for seniors who want to stay at home and live life on their own terms. Our experienced Nurse Care Managers work with you and your family to design flexible support that evolves with your needs and supports a better aging journey, from a few hours a week to around the clock care.

Companionship Care

Relationship-focused visits that bring conversation, connection,

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Homemaking Services

Reliable help with tidying, laundry, dishes, and small hou…

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Nursing Care

Our team of skilled Nurses will do everything in their power…

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Personal Care Services

Private, respectful support with bathing, dressing,grooming, …

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Transportation For Seniors

Safe, dependable rides to medical appointments, errands…

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End-of-Life Care

We are there for you, day or night, so you can focus on…

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Senior woman reviewing Hero Home Care services for Dementia Support and Alzheimer’s Care in North Vancouver

Dementia & Alzheimer’s Support Services

Calm, structured care design…

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Schedule your FREE In-Home Care Consult.

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Not All Home Care Companies Are Created Equal

Care Managed by Clinical Experts

We don’t just deliver care, we expertly manage it. Hero Home Care is built around clinical accountability. Care is actively overseen by experienced Nurse Care Managers who take responsibility for how care is delivered, adjusted, and supported over time as care evolves.

Creating More Moments That Matter

Stability For Better Outcomes

Emotional Safety at Any Hour

Value Beyond the Hourly Rate

All Care Journey services

Health Navigation

Guidance and coordination that helps families understand care options, organize services, and make informed decisions with clarity and confidence at every stage.

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Hospital Discharge

Structured transition from hospital to home, helping seniors follow care instructions, settle safely, and begin recovery with reduced risk of complications.

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Thriving at Home

Ongoing care that helps seniors maintain independence, daily routines, and meaningful engagement at home while supporting comfort, connection, and quality of life.

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Recovery & Rehabilitation

Personalized recovery care that helps seniors rebuild strength, mobility, and confidence after illness, injury, or surgery through safe routines at home.

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Round-the-Clock Care

Continuous care delivered day and night to ensure safety, supervision, and reassurance at all hours while allowing seniors to remain at home.

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Respite Care

Short-term relief for caregivers, ensuring loved ones continue receiving consistent, reliable care at home while families rest and recharge.

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The Hero Journal

All Journal Post

How to Create a Safe Home Environment for Aging Parents

A safe home environment plays a quiet but important role in how comfortably someone can move through their day. When a space supports ease of movement and reduces small obstacles, it helps aging parents maintain independence and confidence in their routines. Safety, in this sense, is not just about preventing…

What to Do When an Elderly Parent Refuses to Take Medication at Home

When an elderly parent refuses to take medication, or when a senior won’t take medication consistently, it can feel unsettling. You may worry about their health, question what’s really happening, or feel caught between respecting their choices and trying to keep them safe. It can sometimes be misunderstood as resistance,…

What To Do When Seniors Stop Eating Properly

It can be worrying when a senior begins to eat less or loses interest in food altogether. Sometimes it happens gradually. Other times, it feels sudden and unexpected. For many families, the first reaction is uncertainty. Is this just part of aging, or is something wrong? Loss of appetite in…

How to Reduce Fall Risk for Seniors Living Alone in Greater Vancouver

Falls are one of the most common safety concerns for seniors living alone. They can happen suddenly, often without warning, and in many cases, no one is there to help immediately. For families, this raises a difficult question: How do you keep your parent safe without taking away their independence?…

Signs Your Senior Parent Is Forgetting Medication, And What to Do

It often starts with something small. A pill left on the counter. A question asked twice. A prescription that should have run out but is still half full. For many families, these moments are easy to dismiss at first. But over time, they can begin to form a pattern that…

An elderly woman appearing overwhelmed by mail and digital tasks, used to help families identify early signs a senior can’t live alone safely.

What Are the Early Signs a Senior Can’t Live Alone Safely?

Realizing a parent may no longer be safe living alone is rarely a single moment. It usually begins with small changes, such as a missed call, a forgotten bill, spoiled food in the fridge, or a story that no longer quite makes sense. Each moment on its own can be…