Hero Home Care
Hero Home Care

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Personalized Home Care Services in West Vancouver

Helping your loved one stay safe, supported, and independent at home.
Hero Home Care provides personalized in-home care for families in West Vancouver, with local support, clinical guidance, and flexible services that adapt to daily routines across a range of residential environments.

hero home care +20 years in business logo "Hero Home Care logo - Trusted by numerous families in North Vancouver for compassionate and reliable home care services Hero Home Care logo - Trusted by numerous families in North Vancouver for compassionate and reliable home care service
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Proudly Serving West Vancouver and Surrounding Communities

Hero Home Care supports families across West Vancouver with personalized in-home care delivered by a local team that understands the needs of each neighbourhood. From hillside homes to waterfront communities, our approach is designed to fit naturally into daily life, offering support that feels consistent, familiar, and easy to rely on.

West Vancouver is served by Vancouver Coastal Health, with Home Health available through the West Vancouver Community Health Centre and acute hospital care available at Lions Gate Hospital in neighbouring North Vancouver. Local visits can involve waterfront neighbourhoods, hillside homes, and travel along Marine Drive or the Upper Levels Highway.

Communities we serve:

  • Ambleside  
  • Dundarave  
  • British Properties  
  • Horseshoe Bay  
  • Caulfeild  
  • Glenmore

hero home care Serving West Vancouver and Surrounding Communities

Powered by Local Heroes

At Hero Home Care, care is delivered by a dedicated team of local Heroes who understand the West Vancouver community and provide consistent, dependable support. Each care plan is guided by an experienced Care Manager and supported by a coordinated team behind the scenes.

Care Coordinators manage scheduling and communication to keep everything running smoothly, while Clinical Leaders provide oversight to ensure care remains safe, appropriate, and responsive as needs change.

This connected team approach gives West Vancouver families confidence and peace of mind, knowing care is not only delivered, but actively supported every step of the way.

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Getting Started on Your Care Journey

Connect With Us

It starts with a real conversation. When you call Hero Home Care, you will speak directly with a member of our team who listens, answers questions, and helps you understand your options. No call centers and no pressure.

Getting to Know You

Your local Care Manager will meet with you and your family in your home for a free Care Consult to learn about you, your needs, and your care journey. Together, you design a personalized Care Plan that supports your goals today and into the future.

Meet Your Hero

Your Care Manager will introduce you to your dedicated team of local Heroes trained to deliver your personalized Care Plan designed around your unique journey, goals, and lifestyle. Through ongoing check-ins and thoughtful adjustments, we walk alongside you every step of the way.

Personalized Care for a Better Aging Journey

See All Services

Hero Home Care serves West Vancouver communities including Ambleside, Dundarave, British Properties, Horseshoe Bay, Caulfeild, and Glenmore. Care may be arranged around very different home settings, from apartments near Ambleside and Dundarave to lower-density hillside neighbourhoods, with services shaped around the person’s routines, needs, and care plan.

companionship care at hero home care

Companionship Care

Meaningful companionship and social engagement built around each person’s interests, routines, and preferences.

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homemaking services at hero home care

Homemaking Services

Practical help with meal preparation, light housekeeping, laundry, and everyday household routines.

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In-Home Nursing Care

Nursing Care

Personalized nursing care at home, delivered according to each person’s health needs and care plan.

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personal care support by hero home care

Personal Care Services

Respectful help with bathing, dressing, grooming, toileting, mobility, and other personal routines.

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Transportation for Seniors in north vancouver

Transportation For Seniors

Reliable transportation and accompaniment for appointments, errands, social activities, and everyday outings.

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senior eating food

Senior Meal Preparation

Hero Home Care provides compassionate, personalized meal preparation services that help seniors in West Vancouver eat well and feel supported at home.

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senior meal service at home by hero home care

Medication Management

Hero Home Care provides gentle, reliable medication assistance designed to reduce risk and bring peace of mind to families in West Vancouver.

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meal and cooking support in vancouver

Schedule your FREE In-Home Care Consult.

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Conditions We Support in Our Care

A diagnosis does not define the person or determine one standard type of care. Hero Home Care builds support around how a condition affects everyday routines, independence, mobility, communication, and family involvement.

Diabetes Support for Seniors

Help with established routines around meals, medication, appointments, daily activities, and other Care Plan needs, with nursing support included when clinically appropriate.
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Parkinson's Home Care Support

Personalized support with daily routines, mobility, meals, personal care, transportation, medication routines, and meaningful activities based on the person’s needs and established healthcare plan.
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Stroke Recovery Care at Home

Practical assistance with personal routines, mobility, meals, appointments, and established recovery activities while clinical rehabilitation remains under the direction of the treating healthcare professionals.
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Not All Home Care Companies Are Created Equal

Care Managed by Clinical Experts

Hero Home Care combines everyday caregiver support with clinical oversight. Experienced Nurse Care Managers help oversee care, review changing needs, and coordinate appropriate adjustments over time.

Creating More Moments That Matter

Consistency That Builds Familiarity

Emotional Safety at Any Hour

Value Beyond the Hourly Rate

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See What our 3000+
Customers Are Saying

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  • LA

    Laurie Ann

    I am recovering from a stroke and rely on care aids for assistance in dressing and my meals! I have Judy visit with me 5 mornings a week! She is truly remarkable! She keeps everything clean and organized! So it’s easy for others to come in and follow her example! I’m so very grateful that she does the work for me! She makes my life quite a bit easier! So, I can focus on my exercise programs and rehabilitation! I’m grateful to her everyday. She is an amazing well organized care aid.
  • T

    twylacomm

    Choosing a homecare service can be overwhelming, especially when you don’t know one provider from another. In our case, Hero Home Care was recommended to us by several nursing staff in our local hospital emergency department. Their thorough and thoughtful initial assessment of my 94-year-old mother’s needs immediately set them apart and gave me confidence in the care plan they developed. They demonstrated a genuine understanding of not just her physical and medical needs, but also her personality, preferences, and safety concerns. The experience and involvement of the nursing director, along with the ongoing oversight of the care team, further reassured me that my mom was in capable and attentive hands.
  • CS

    Cathy Stokely

    The Heroes at Hero Home Care have been a godsend. Consistency in care is huge. The Carers arrive on time – are friendly – and get right down to setting my husband up for the day. I’ve got three hours of down time – I can run chores, or meet a friend for tea. It’s called survival!
  • JC

    jude comeau

    Finding someone to look after a loved one is such an important and emotional decision, and I’m so grateful we chose Hero Home Care. From the very first consultation, they were patient, understanding, and incredibly supportive. They took the time to listen to our needs and made the whole process feel less overwhelming. My brother has connected so well with the caregivers, which has been an enormous relief for our family. Seeing him comfortable, cared for, and genuinely supported means everything. The team’s kindness, professionalism, and dedication truly stand out. I recommend Hero Home Care to anyone looking for compassionate and reliable home care. They have made a difficult time so much easier, and we couldn’t be more thankful.
  • BR

    Brenda Rigney

    Hero Home Care has provided amazing care for my Dad since he came home from being in the hospital for 3 weeks! The care plan was customized to his wishes and assisted my step mother so she didn’t have to be the sole care provider for my Dad. They ended up going with 24 hour care for those initial home days to make sure he received the immediate care he needed. The whole plan has been seamless and a relief.
  • JC

    J C

    We needed some full time care for my 93 year old dad as his wife had to suddenly leave the country to take care of her sister for two weeks. I could stay in the house but had to work full time during the day. She met with Hero Home Care on a Friday and a two week schedule came together for the following two weeks. My father is mostly housebound due to limited mobility and needs full time care. He really enjoyed their company and I could go to work during the day and things were always in good order when I came back. Very impressed how they put together this team so quickly and the quality of the caregivers. If this happens again we know who to call.
  • AV

    Anne Vernon

    Hero Home Care has made life soo soo much easier for both my Mother and myself. We have been receiving help, for a good few months now, with bathing and taking care of my mother’s hygiene, a job she would not let me do. The nurses also do light housework, in fact if there is anything (within reason) they can help with, it is done. The care that is taken is phenomenal. Because of the help, I am able to have some time to myself. Seriously I just cannot imagine life without the understanding by both the nurses and the office staff. Thanks so very much.

Our Care Journey Packages in West Vancouver

  • Health Navigation

    Guidance and coordination that helps families understand care options, organize services, and make informed decisions with clarity and confidence at every stage.
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  • Hospital Discharge

    Structured transition from hospital to home, helping seniors follow care instructions, settle safely, and begin recovery with reduced risk of complications.
    Learn More

  • Thriving at Home

    Ongoing care that helps seniors maintain independence, daily routines, and meaningful engagement at home while supporting comfort, connection, and quality of life.
    Learn More

  • Recovery & Rehabilitation

    Personalized recovery care that helps seniors rebuild strength, mobility, and confidence after illness, injury, or surgery through safe routines at home.
    Learn More

  • Round-the-Clock Care

    Continuous care delivered day and night to ensure safety, supervision, and reassurance at all hours while allowing seniors to remain at home.
    Learn More

  • Respite Care

    Short-term relief for caregivers, ensuring loved ones continue receiving consistent, reliable care at home while families rest and recharge.
    Learn More
  • Senior woman reviewing Hero Home Care services for Dementia Support and Alzheimer’s Care in North Vancouver

    Alzheimer’s and Dementia Care

    Compassionate in-home support for seniors living with memory loss. Hero Home Care provides steady, personalized care that brings comfort, safety, and dignity to every day.
    Learn More

  • At Home End of Life Care

    Compassionate end of life care that brings comfort, dignity, and steady support to seniors and families in West Vancouver.
    Learn More

    • Contact Us

    To speak with one of our heroes or to schedule your FREE In-Home Care Consult,
    complete this form and we will be in touch right away – it’s that simple!

    Contact Information

    schedule your FREE In-Home Care Consult.



      Frequently Asked Questions

      01

      What home care services are available in West Vancouver?

      02

      Can we change caregivers if needed?

      03

      What’s included in a free consultation?

      04

      Will I have the same Care Team all the time?

      05

      Does Hero Home Care conduct background checks for caregivers?

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    • Caregiver assisting a senior in a wheelchair, supporting safe mobility and independence at home.

      How Home Care Supports Seniors With Limited Mobility

      Limited mobility can make walking, personal care, meal preparation, household tasks, and community activities more difficult. The cause may be a health condition, an injury, surgery, a hospital stay, or gradual changes in strength, balance, flexibility, and endurance. Home care for mobility issues can provide practical assistance without taking over…
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      North Vancouver Senior Resources: A Complete Guide for Seniors and Families

      Choosing among senior services can become difficult when health, transportation, housing, memory, social connection, and family-caregiving needs change at different times. A resource that is useful after a hospital discharge may not address longer-term concerns such as isolation, mobility, dementia planning, or the sustainability of the current living arrangement. This…
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      Vancouver Dementia Resources: A Complete Guide to Dementia Support

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      • Frequently Asked Questions

      01

      What home care services are available in West Vancouver?

      02

      Where can West Vancouver families access public Home Health?

      03

      Can we change caregivers if needed?

      04

      What’s included in a free consultation?

      05

      Will I have the same Care Team all the time?

      06

      Does Hero Home Care conduct background checks for caregivers?

      07

      Which West Vancouver neighbourhoods does Hero Home Care serve?