Hero Home Care
Hero Home Care

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24-Hour Home Care
in Surrey

Continuous care to keep your loved one safe and supported at home day and night. Hero Home Care provides 24-Hour Home Care (round-the-clock care) in Surrey, ensuring consistent supervision and reassurance.

Book a Free Care Consult

Support for
Safety and Peace of Mind at All Hours

When a Surrey senior needs support at night as well as during the day, families often face a hard choice between continuous care at home and a move to long-term care. Fraser Health and Surrey Memorial Hospital remain the public route for medical and acute needs, while full-time help in the home, from Guildford to South Surrey, is usually arranged privately.

Hero’s Round-the-Clock Care, now also called 24-hour home care, means trained caregivers are present in your parent’s Surrey home throughout the day and night. Schedules and the Care Plan are coordinated by a Nurse Care Manager. Care may cover mobility, personal care, medication routines, and reassurance overnight, for seniors with complex needs, dementia, or nighttime confusion.

We help you move forward with a care plan that ensures continuous support while restoring balance for families.

This support is especially helpful when:

  • A loved one requires supervision throughout the day and night
  • There is risk of falls, wandering, or nighttime confusion
  • Medical or personal care needs require frequent attention
  • Medication routines must be followed consistently
  • Family caregivers are feeling overwhelmed or unable to provide constant care

elderly care support by hero home care worker

What Services Are Included in Round-the-Clock Care in Surrey?

Round-the-clock care brings together the right services so support remains consistent, responsive, and available at all times. This approach aligns with 24 hour home care and 24/7 home care services, where care is continuous and adapted to evolving needs.
Depending on your situation, your care plan may include:

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Personal Care Services

Support with bathing, dressing, toileting, and daily comfort.
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Companionship Care

Continuous presence for reassurance, conversation, and emotional support.
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Medication Management

Support maintaining consistent medication routines and schedules.
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Homemaking Services

Help maintaining a safe, clean, and comfortable living environment.
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Cooking & Meal Support

Ensuring regular meals, hydration, and nutritional support.
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Nursing Care

Clinical oversight, monitoring, and coordination with healthcare providers.
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Dementia Support & Alzheimer’s Care

Specialized support for cognitive changes, including safety and reassurance.

How 24-Hour Home Care
Supports Safety and Stability in Surrey

Continuous safety and supervision

Care is available at all times, reducing risk and ensuring immediate support when needed.

Reduced risk of falls and emergencies

Consistent routines and stability

Rest and relief for families

Confidence staying at home

Book a Free Care Consult
at home personal care by hero home care

Why Families Choose
Hero Home Care in Surrey?

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Thoughtfully guided care, not just coordination

Every family is supported by a Care Manager who helps organize care, guide decisions, and ensure support is clear and well-structured.
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Consistency that builds trust

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Coordinated support behind the scenes

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Responsive support when it matters

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Care that fits into daily life

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Getting Started with 24-Hour Home Care
in Surrey

Book a Free Care Consult

Connect With Us

Start with a simple conversation. We take the time to understand your situation and help you make sense of your options.

In-Home Care Consult

A Care Manager meets with you to assess needs, answer questions, and outline a clear plan.

Build Your Care Plan

Together, we create a coordinated approach that supports your loved one and adapts as needs change.

happy seniors

See What our 3000+
Customers Are Saying

Book a Free Care Consult
  • LA

    Laurie Ann

    I am recovering from a stroke and rely on care aids for assistance in dressing and my meals! I have Judy visit with me 5 mornings a week! She is truly remarkable! She keeps everything clean and organized! So it’s easy for others to come in and follow her example! I’m so very grateful that she does the work for me! She makes my life quite a bit easier! So, I can focus on my exercise programs and rehabilitation! I’m grateful to her everyday. She is an amazing well organized care aid.
  • T

    twylacomm

    Choosing a homecare service can be overwhelming, especially when you don’t know one provider from another. In our case, Hero Home Care was recommended to us by several nursing staff in our local hospital emergency department. Their thorough and thoughtful initial assessment of my 94-year-old mother’s needs immediately set them apart and gave me confidence in the care plan they developed. They demonstrated a genuine understanding of not just her physical and medical needs, but also her personality, preferences, and safety concerns. The experience and involvement of the nursing director, along with the ongoing oversight of the care team, further reassured me that my mom was in capable and attentive hands.
  • CS

    Cathy Stokely

    The Heroes at Hero Home Care have been a godsend. Consistency in care is huge. The Carers arrive on time – are friendly – and get right down to setting my husband up for the day. I’ve got three hours of down time – I can run chores, or meet a friend for tea. It’s called survival!
  • JC

    jude comeau

    Finding someone to look after a loved one is such an important and emotional decision, and I’m so grateful we chose Hero Home Care. From the very first consultation, they were patient, understanding, and incredibly supportive. They took the time to listen to our needs and made the whole process feel less overwhelming. My brother has connected so well with the caregivers, which has been an enormous relief for our family. Seeing him comfortable, cared for, and genuinely supported means everything. The team’s kindness, professionalism, and dedication truly stand out. I recommend Hero Home Care to anyone looking for compassionate and reliable home care. They have made a difficult time so much easier, and we couldn’t be more thankful.
  • BR

    Brenda Rigney

    Hero Home Care has provided amazing care for my Dad since he came home from being in the hospital for 3 weeks! The care plan was customized to his wishes and assisted my step mother so she didn’t have to be the sole care provider for my Dad. They ended up going with 24 hour care for those initial home days to make sure he received the immediate care he needed. The whole plan has been seamless and a relief.
  • JC

    J C

    We needed some full time care for my 93 year old dad as his wife had to suddenly leave the country to take care of her sister for two weeks. I could stay in the house but had to work full time during the day. She met with Hero Home Care on a Friday and a two week schedule came together for the following two weeks. My father is mostly housebound due to limited mobility and needs full time care. He really enjoyed their company and I could go to work during the day and things were always in good order when I came back. Very impressed how they put together this team so quickly and the quality of the caregivers. If this happens again we know who to call.
  • AV

    Anne Vernon

    Hero Home Care has made life soo soo much easier for both my Mother and myself. We have been receiving help, for a good few months now, with bathing and taking care of my mother’s hygiene, a job she would not let me do. The nurses also do light housework, in fact if there is anything (within reason) they can help with, it is done. The care that is taken is phenomenal. Because of the help, I am able to have some time to myself. Seriously I just cannot imagine life without the understanding by both the nurses and the office staff. Thanks so very much.

Explore Other Ways We Can Support You at Home

  • Recovery and Rehabilitation Support in Surrey

    Learn More

    • Frequently Asked Questions

    01

    What is round-the-clock home care?

    02

    What is the difference between 24 hour home care and 24/7 care?

    03

    Who needs round-the-clock care at home in Surrey?

    04

    Can round-the-clock care help prevent falls?

    05

    Does 24/7 care replace family caregiving?

    06

    Is round-the-clock care a long-term solution in Surrey?

    07

    Can Fraser Health provide 24-hour care at home in Surrey?

    08

    Is overnight care available as part of 24-hour care in Surrey?

    09

    Is 24-hour home care an alternative to long-term care?

    The Hero Blog

    All Journal Post
  • Caregiver assisting a senior in a wheelchair, supporting safe mobility and independence at home.

    How Home Care Supports Seniors With Limited Mobility

    Limited mobility can make walking, personal care, meal preparation, household tasks, and community activities more difficult. The cause may be a health condition, an injury, surgery, a hospital stay, or gradual changes in strength, balance, flexibility, and endurance. Home care for mobility issues can provide practical assistance without taking over…
    Read More
  • Caregiver assisting older adults during a social gathering featured in a North Vancouver senior resources guide for families.

    North Vancouver Senior Resources: A Complete Guide for Seniors and Families

    Choosing among senior services can become difficult when health, transportation, housing, memory, social connection, and family-caregiving needs change at different times. A resource that is useful after a hospital discharge may not address longer-term concerns such as isolation, mobility, dementia planning, or the sustainability of the current living arrangement. This…
    Read More
  • Older adult receiving support from a caregiver while exploring dementia resources and care options in Vancouver.

    Vancouver Dementia Resources: A Complete Guide to Dementia Support

    A dementia diagnosis can introduce questions about medical care, safety, caregiving, finances, legal planning, community involvement, and future living arrangements. Vancouver families may need to coordinate several organizations and services, often without knowing which resource to contact first. This guide explains the principal dementia resources available in Vancouver, including medical…
    Read More
  • Caregiver offering food to an older adult in bed who gently declines, illustrating reduced appetite and compassionate end-of-life care support.

    Elderly Refusing to Eat at End of Life: What Families Should Know

    Watching an older adult lose interest in food during serious illness can feel unsettling, especially when long-standing eating habits begin to change. Relatives frequently worry they are missing something critical or not doing enough. In many situations, though, eating and drinking less can be part of the body’s natural changes…
    Read More
  • Hero Home Care caregiver meeting with an older adult to discuss a personalized senior care plan during an in-home care consultation.

    How We Create Personalized Care Plans at Hero Home Care

    Standardized home care arrangements can overlook details that shape how an older adult actually functions day to day. A schedule that works well for one person may become difficult for someone managing reduced balance, memory changes, disrupted sleep, chronic pain, or a stair-heavy household layout. At Hero Home Care, planning…
    Read More